You have no items in your shopping cart.
Grace Baby has created this privacy statement to demonstrate our commitment to your privacy. The following discloses our information gathering sequence in use by Grace Baby Products.
This site contains links to third party sites for the convenience of our customers. Grace Baby Products not responsible for the privacy or the content of these web sites.
Collecting your personal information
At Grace Baby, it is our concern to protect customer information and to provide a safe and secure on-line ordering system. Our on-line ordering system is used to gather information about our customers, enabling us to provide the complete on-line ordering service.
No information will be collected from browsing our web site. Once you have registered on our web site. Your personal details will be stored in the Grace Baby database so we can make your on-line purchasing in the future easier, or to provide you with prompt assistance if you should call our office for support.
Use and secure your personal Information
We collect your contact information (name, address, e-mail address, and phone numbers) and financial information to process your order.
This information will be kept confidential and at no time will this information be traded, swapped, exchanged or sold to any other party or company. Grace Baby Products Pty Ltd will not use this information for any other purpose than to complete a customer order, or to communicate with the customer to discuss associated problems or delays concerning their order(s). We may share this information and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.
All customer information is kept on a secure server and protected by firewall security systems.
Customers can access and update their details by logging into our web site. The access is achieved by using the customer number and a password. Passwords are stored on our server using one-way encryption technology. A forgotten password can not be retrieved in its original form. A new password must be re-issued each time the customers request a password. Customers can have the re-issued new password sent to them by submitting the correct E-mail address.
The E-mail address you submitted during an order will be used by Grace Baby for the sole purpose of extended customer service. Grace Baby will only use your E-mail address to communicate with you about the status, cost and shipping details, or any other changes required about your order. We may also send E-mails to customers for important events such as change of address etc.
The E-mail address you submit to join the newsletter mailing list will be used by Grace Baby Products for the sole purpose of sending regular newsletters. We maintain the newsletter E-mail list separate from the ones stored in the customer database. Newsletters will not be sent to those E-mail addresses stored in the customer database.